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An Automated Approach to Emerging Markets

Technology suppliers are delivering cost-effective and customizable control products for sub-markets like craft beer and cannabis that need consistent quality and repeatable processes, as well as business model scalability.

Matt Harrison, head of cultivation at Tilt Holdings, checks the grow room, which holds more than 300 plants.
Matt Harrison, head of cultivation at Tilt Holdings, checks the grow room, which holds more than 300 plants.

Jim McCabe used to be an engineer, but today he is the founder and owner of Milwaukee Brewing, a craft beer company that produces local artisan-style products with sustainability and business ethics in mind. Patrick Wlaznak used to be a banker, but now he’s the co-founder of Soulshine Cannabis, an indoor grower/processor based in Renton, Wash., that is focused on producing premium genetic strains of marijuana. Though their products are different, both men are facing the same primary problem: how to scale and maintain quality in new markets that are experiencing substantial growth.

Milwaukee Brewing has been around since 1997, right at the boom of the craft beer movement. Though overall U.S. beer volume sales were down 1 percent in 2017, according to the Brewers Association, craft sales continued to grow at a rate of 5 percent by volume, reaching 12.7 percent of the U.S. beer market.

Cannabis, on the other hand, is a brand new market. The recreational use of marijuana became legal in Canada in October. In the U.S., despite the fact that only a handful of states have passed medical and recreational legislation and cannabis remains illegal under federal law, it is a budding business. In 2017, the U.S. legal cannabis industry generated an estimated $8.3 billion in consumer sales, and annual sales are projected to grow at a compound annual growth rate (CAGR) of 13.7 percent over the next several years, to reach more than $23 billion by 2025, according to New Frontier Data, a cannabis business analytics company.

Whether it’s craft beer, craft whiskey, cannabis, kombucha or the keto diet, competing in emerging markets is complex because the business typically starts small but, as the trend catches on, grows exponentially in a short amount of time. It’s not just entrepreneurs exploring new markets, but big brands as well. For example, Victor, N.Y.-based Constellation Brands, the parent company of signature beers Corona and Modelo, made a $4 billion investment in Canadian company Canopy Growth, entrenching itself in Canada’s legal cannabis market and positioning itself for the U.S. market when the time is right. Similarly, Denver-based brewer Molson Coors recently entered into a deal through its Canadian unit to develop cannabis-infused beverages and it also announced the acquisition of California-based Clearly Kombucha last year.

As competition heats up, the people behind the smaller, up-and-coming brands are realizing that the only way to keep up is to blend art with automation. The market is moving and changing so fast, and therefore business must be just as quick and nimble. “Whoever automates and scales the fastest is who will win,” Wlaznak says.

Sean Harrison agrees; he and his brother Matt understand the importance of automation and technology in emerging markets better than anyone. They spent more than 10 years building out industrial cannabis operations, taking their scientific training in regulated biotechnologies and extraction techniques to retrofit equipment and production operations and engineer a 30,000-sq-ft grow facility from scratch. Today, that facility has expanded to 130,000 sq ft and is part of Tilt Holdings, a Boston-based startup that emerged in November as a vertically integrated infrastructure and technology cannabis company.

Tilt originated as a merger of four companies that brought together licensed cannabis production operations in the U.S., a consumer-facing software platform, modular production units, and international cannabis operations. The company continues to invest in new technologies that it can leverage in-house and also help other cannabis companies build scalable, repeatable processes to grow their business.

The company has leveraged existing control, batch, and analytics technologies from similar industries—be they food, beverage, or cosmetics—and customized them to fit the characteristics of cannabis, such as taking into account the sticky resin of the glands of the flower or the viscosity of the oils that can clog up machines. “It is a nascent, burgeoning industry and we have sharp engineers that are developing cannabis-tuned equipment developed for specialty purposes,” says Sean Harrison, Tilt’s head of processing and manufacturing.

From growing to processing to drying, curing, and extraction, the Harrison brothers spent a lot of time testing automation from other industries and, through trial and error, they created proprietary—and modular—technologies that can be used as a global benchmark for ensuring consistency and scalability in cannabis production.

The golden batch—every time

Milwaukee Brewing has been in business for more than 20 years. Given McCabe’s engineering background, he’s built a very technology-heavy version of a craft brewery. In the past, the company relied on OEMs to dictate what kind of controls and apps would be used. But McCabe wanted some level of standardization that would allow the company to scale.

The decision to use Rockwell Automation technology for brewing and packaging has helped in the ground-up design of a new 43,000-sq-ft facility. While standardizing on control technology helps with scalability as well as integration of equipment, the real advantage is in ensuring quality and repeatability of the process.

“Automation is not involved in beer-making, as it’s the brewers who focus on recipes. But automation systems make sure it is done the same each time,” McCabe says. “To produce beer consistently, repeatability is incredibly important.”

With the automation system paying attention to the instrumentation and sensors, taking measurements like temperature and pressure, the brewmaster can focus on the recipe rather than the production process.

“Aroma, taste, color and clarity all factor into play when scaling up to satisfy customer demand,” says Damon Sepe, OEM business development manager at Rockwell Automation. “If someone pours two [of the same] beers next to each other, you want them to look, smell and taste the same. From an automation perspective, we will manage that.”

That journey toward the golden batch requires data collection. “If a batch varies at the end, we want to go back to the data to see if it is human error or variability,” McCabe says. “Or if something really good came out of a batch, we can go back to see what we did to make it happen.”

Equipment bottlenecks are important to understand as well. That’s why New Belgium Brewing implemented Schneider Electric’s Wonderware manufacturing execution system (MES) software on its bottling line, where inefficiencies were keeping New Belgium from running at full capacity. Though capable of bottling 294,000 cases per week, the existing lines were producing only 150,000 cases each week.

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