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The Equipment Challenge Hindering End User IT-OT Integration

Packaging and processing professionals note one key equipment obstacle to the successful integration of information technology and operational technology.

End users must deal with this pesky equipment problem to maximize IT-OT system integrations.
End users must deal with this pesky equipment problem to maximize IT-OT system integrations.
PMMI Business Intelligence: 2025 Performance Optimization: Insights for Packaging Line Readiness

Effective IT-OT integration for end users requires early collaboration between IT, OT, engineering, and OEMs to avoid costly delays and compatibility issues. However, one challenge that stands in the way is figuring out how to handle legacy equipment.

That’s according to PMMI Business Intelligence’s “Performance Optimization: Insights for Packaging Line Readiness,” a report that brings together key issues, industry insights, and recommendations from roundtable discussions and panels featured at the 2025 Top to Top Summit from February 23–25. The summit serves as a platform for OEMs and CPGs to exchange perspectives, address shared challenges, and collaborate on practical solutions.

Most participants were from the food industry (61%). Pharmaceuticals, another notable sector, represented 7% of participation.

End users experience difficulties in eliminating legacy equipment, whether due to cost constraints or the specialized nature of certain machines, the Business Intelligence team finds.

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