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Why IT-OT Integration is ‘Essential’ for End Users

Packaging and processing professionals note the security-based importance of integrating and investing in information technology and operational technology systems.

End users will want to integrate and invest to fight off cybersecurity risks.
End users will want to integrate and invest to fight off cybersecurity risks.
PMMI Business Intelligence: 2025 Performance Optimization: Insights for Packaging Line Readiness

Successful IT-OT integration is essential for end users aiming for efficiency, scalability, and cybersecurity, given the increased connectivity of equipment and systems risk.

That’s according to PMMI Business Intelligence’s “Performance Optimization: Insights for Packaging Line Readiness,” a report that brings together key issues, industry insights, and recommendations from roundtable discussions and panels featured at the 2025 Top to Top Summit from February 23–25. The summit serves as a platform for OEMs and CPGs to exchange perspectives, address shared challenges, and collaborate on practical solutions.

Most participants were from the food industry (61%). Pharmaceuticals, another notable sector, represented 7% of participation.

Effective IT-OT integration requires early collaboration between IT, OT, engineering, and OEMs to avoid costly delays and compatibility issues, the Business Intelligence team notes.

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