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A Culture of Caring in Manufacturing

General Mills uses automation to steer efficient operations in the plant. But it’s the people who drive innovation.

A Culture of Caring in Manufacturing
A Culture of Caring in Manufacturing

There’s a new trend in automation, and it has more to do with people and processes than technology. Or maybe it’s not so new. Steve Jobs once said: “It’s not the tools you have faith in, tools are just tools. They work, or they don’t. It’s people you have faith in or not.”

People, it turns out, make the difference between a super successful technology deployment or an epic fail. That’s what Gregg Stedronsky has discovered since he started in manufacturing 20 years ago as a plant engineer, rising through the ranks to his current position as vice president of engineering for global safety, environment and manufacturing excellence at General Mills.

During his keynote this week at the Food Automation & Manufacturing Conference and Expo, Stedronsky reflected on his early days working in his father’s hardware store and compared it to his work as a plant engineer building out control. Specifically, regardless of the work environment, knowing people care about you as a person is the single biggest motivator.

“Creating a culture of caring results in an engaged workforce and better performance.”

The idea of putting people first seems intuitive, but in a complex environment like the plant floor where automation is a priority, organizations often turn to technology to solve problems without considering the human element involved.

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