Automaker Mitigates Downtime Risk by Switching to New Servo System

Non-technical personnel—whether a 10-year-old or a VP of manufacturing—can change out a failing servo drive or motor in minutes thanks to new servo technology that provides easy-to-understand, step-by-step procedures on fixing any problems. Skeptical automaker becomes a believer.

Pw 15588 Automotive

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Major automotive manufacturers want to take care of problems before they happen. They would much rather figure out where there might be a potential problem on the line and fix it during scheduled downtime, rather than have it stop production. “It is very expensive when a line goes down, even for just a few minutes” says Keith Grey, strategic automotive account manager at Omron Industrial Automation. “Scores of production workers are standing around getting paid to do nothing, and product is not being produced.”

Considering all the common issues of downtime in automotive plants, the ones that stand out as most problematic are servo issues. Servo issues can take up to 45 minutes to fix; often they are tricky to diagnose and address, and thus typically require specially qualified personnel to resolve them. This is where Omron Industrial Automation’s revolutionary new servo system comes into play. “We have developed a servo system that combines a CJ2 programmable logic controller, an NS-Series operator interface, and our newest EtherCAT servo motor/drive to fix the problem,” says Grey.

Leveraging the speed of EtherCAT servo communications, the new solution provides all the essential information of a servo system in real time. This is displayed on the touchscreen to give the operator feedback on everything that is going on within the servo system. Any problem that can occur in the system can be displayed to show the problem with a very detailed explanation on how to fix it.

For example, if a battery starts to fail, an alarm will come up on screen that indicates the battery needs to be replaced. When the operator touches this message, a pop-up screen displays a picture and description of how to change the battery. But what if a more serious problem arises, involving changing out a motor or drive? That type of issue typically takes a very long time to resolve.

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