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Confectioner Puts Counterflow Principle to Work

Sweet Candy Co. selected a robotic pick-and-place system to collate product into layers, then pick layers into cartons. Cartons are sold by weight, but stick weights vary by batch, so counts are adjusted on-the-fly for accurate weights and low giveaway.

Collating F4 SCARA robots near the end of the infeed belt pick product as it travels to the right. Note the amount of product has dwindled compared to the 34 x 4 format at the start of the infeed. Groups of three sticks are collated on the narrower belts that travel to the left. Finally, cartons that have been filled and lidded upstream travel to the right, and out of the system.
Collating F4 SCARA robots near the end of the infeed belt pick product as it travels to the right. Note the amount of product has dwindled compared to the 34 x 4 format at the start of the infeed. Groups of three sticks are collated on the narrower belts that travel to the left. Finally, cartons that have been filled and lidded upstream travel to the right, and out of the system.

Salt Lake City-based Sweet Candy Company is a 100-year-plus-old confectioner that’s on its fourth generation of family ownership and leadership, with the fifth generation already coming up in the business. Founded by the Sweet family, the company distributes more than 250 high-quality candy items nationally and internationally in bulk, in bags, and in cartons. But it’s perhaps best known for a signature, chocolate enrobed stick-shaped candy that’s sold exclusively in 10.5-oz cartons. A regional favorite since it first debuted in the 1940s, the indulgent chocolate and fruit-flavored pectin treat is sold year-round. But there also had been a seasonal element to sales patterns; as a popular stocking stuffer in the intermountain region, the chocolate sticks had locally become practically synonymous with the holidays.

But these chocolate sticks are no longer a regional secret having recently acquired more of a national following via specialty candy markets that sell them as giftable, sharable gourmet treats. Sweet’s chocolate sticks can now be found nationally at retailers like Cracker Barrell Old Country Stores, Ross stores, or other candy markets that specialize in unique products outside of traditional mass merchant or grocery formats. Since the chocolate sticks are unitized as 10.5-oz with 32 to 34 chocolate sticks per carton, the price per ounce is a leader in the real chocolate category. And for a store like Cracker Barrell, this drives full margin on the product.A modular design allows for many different functions within the system, including collating individual product from a loosely arranged infeed, whole-layer picking and placing into carton bottoms, wax paper application, and carton lidding.A modular design allows for many different functions within the system, including collating individual product from a loosely arranged infeed, whole-layer picking and placing into carton bottoms, wax paper application, and carton lidding.

This recent entrance into national specialty candy markets precipitated a growth in demand over the entire year—not just during that seasonal holiday rush—forcing leadership to start thinking about making big moves in automation to keep up with increasing production demands. These moves weren’t strictly production- or throughput-based, either. Leadership intended on increasing a level of precision in weights, sizes, and counts that it couldn’t previously maintain with a more semi-automatic packaging line. But most urgently, it needed to improve packaging operations that have, especially for this product, lagged upstream candy-making capacity. So in October of 2022, just as the seasonal rush ramped up, the company made the move with a brand-new robotic primary packaging installation. And as is usually the case, downstream secondary and end-of-line packaging automation was upgraded to keep up in a cascade of new automation.

Never shy about visiting candy manufacturers, Packaging World recently took a visit to Sweet Candy’s immaculate 180,000-sq-ft production facility and distribution center to check out the new fully automated, one-carton-per-second boxed chocolate stick packaging line. It centers around a Schubert robotic primary carton-packing installation with advanced, space-saving counterflow technology. Here’s what we learned about the unique project. 

Knowing when to take the plunge

When installed in 1999, the legacy equipment that the new system replaces had been state-of-the-art; it was an early example of pick-and-place technology that has since become ubiquitous in packaging of arranged candy multipacks. Second-generation owner Tony Sweet was perhaps ahead of his time when, after a global equipment search in the late 1990s, he sourced the equipment from Hannover, Germany’s Haytech GmbH & Co.KG. But according to Geoff Dziuda, current VP of operations at Sweet Candy Company, the pneumatic, single-head gantry pick-and-place equipment from a now-defunct German OEM was reaching the end of its useful life 20 years later.

“The prior equipment had done a great job of getting us from the time that the Sweet family decided to move into this building, up until the present day,” he says. “But we wanted to be able to add capacity to keep up with the [chocolate stick] demand that we were seeing, and we wanted to be able to add another shift. We could see the existing equipment just wasn’t the right machine for the future growth that we were looking at.”

In part, that’s because the case packing equipment had never been designed to pair one-to-one with the upstream processing equipment. Intentionally, right out of the gate, it was a step slow, as it had been specified to handle 80 to 85%, at best, of the upstream product flow. Manual picking had augmented the machine from day one, and some small percentage of rejects would simply fall off the end of the infeed belt. But in recent years, that 80 to 85% number had dwindled to 50 to 60%. That meant that until recently, nearly half of product handling and cartoning operations had been manual, done by operators working alongside the declining equipment. Since Haytech had gone out of business, replacement parts were hard to come by, and the mechanics that had been trained on the equipment in 1999 had long since retired or moved on, the situation had become untenable.

“Especially in the current labor climate, we were faced with this issue of ‘how do we increase our throughput on this line?’” Dziuda says. “Because we had this old piece of equipment that could manage about 50% of our capacity, with the support of six operators to help it along. It had a lot of defects and neither its accuracy nor efficiency were up to modern standards.”

Exacerbating the issue, downstream case packing and palletizing operations had always been completely manual. So to get more capacity and throughput out of the line, absent new equipment, it would be a function of adding as much of the already scarce labor as Sweet Candy could find in smaller market Salt Lake City. That could be as many as 15 to 20 more people, and when considering “the variability that comes with manual labor, and their inefficiency, and just the added management for that amount of labor,” Dziuda says that automation was the obvious choice. So, he and Sweet’s fourth-generation president and CEO Rick Kay undertook yet another global search that this time landed them on Schubert robotic packaging equipment, with speed and accuracy that would precipitate a fully automated line downstream, right on down to palletizing.

Vendor selection factors

While much of the equipment on the chocolate sticks packaging line is new, the primary packaging piece—placing two of layers chocolate sticks into flat paperboard cartons—would set the tone for everything downstream. Delta-style robots for picking and placing were the preferred technology among the finalist vendors seeking to supply Sweet’s with this equipment. But Dziuda had been acquainted with Schubert equipment from a previous role, so he added the company to the short list. Though it offers delta-style options as well, Schubert suggested its SCARA-style F4 mulit-axis pick-and-place robots as a better fit for the project. The German OEM with U.S. headquarters in Charlotte, N.C., ultimately won the contract for a host of reasons.

One primary consideration was a comparatively small footprint, “because we’re landlocked,” says Kay. “It’s a plenty big machine, but it fits.”

The machine’s footprint is able to be constrained because Schubert’s counterflow technology (patent recently expired) allows more operations to happen within a smaller space compared to a standard, mono-directional downstream belt. Using the counterflow concept, individual products run past one another, in parallel but in opposite directions, akin to several multi-lane highways within a single cell composed of as many individual modules as are needed to get the job done. The F4 robots pick and place the product between five parallel, but contra-directional belts, so neither the product nor the belts need to turn 180 deg on their own in order to continue downstream. Conceptually speaking, with counterflow, downstream doesn’t mean mono-directionally downstream. Instead, downstream product travels against the current of upstream operations, but still travels downstream. Gentle handling was another consideration, as the enrobed chocolate product is fragile and can’t withstand too much jostling.The infeed belt (A) carries product arranged in a 34- x 4-ct pattern. Parallel but contra-directional to the infeed are belts of product layers of 16 or 17 sticks (B) that have been picked and collated by SCARA robots further downstream. Parallel but contra-directional to the layer belts are carton lid and bottom infeed belts (C). The two SCARA robots in this image (D) are picking and placing whole layers of product into carton bottoms, after which wax paper will be applied and a second layer of product added for a finished 32- or 34-ct carton.The infeed belt (A) carries product arranged in a 34- x 4-ct pattern. Parallel but contra-directional to the infeed are belts of product layers of 16 or 17 sticks (B) that have been picked and collated by SCARA robots further downstream. Parallel but contra-directional to the layer belts are carton lid and bottom infeed belts (C). The two SCARA robots in this image (D) are picking and placing whole layers of product into carton bottoms, after which wax paper will be applied and a second layer of product added for a finished 32- or 34-ct carton.

“That was a big topic of conversation for us,” Dziuda says. “We didn’t know how the sticks were going look after being handled by a robot at these volumes and speeds. We didn’t know what they were going to look like in the carton. Would the sticks be turned or were they going to be straight? Or could they be scuffed from a vacuum cup?”

As it turns out, all direct product handling was able to be accomplished by a custom-designed, 3D-printed vacuum end effector; no mechanical grippers are needed to handle the enrobed chocolate sticks. The result is gentle handling that’s indistinguishable from hand labor or the legacy equipment’s single pneumatic gripper.

“Maybe the most important to us was [Schubert’s] ability to meet the supply chain challenge. This was right around the middle to the tail end of the pandemic, and it was a time where we couldn’t get anything from anybody on time; everything was delayed,” Kay says.

A complicating factor was that the installation was targeted to occur in October of 2022, so just as the seasonal holiday rush began. The entire installation, from taking delivery to SAT to production, needed to happen fast.

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