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Industry Report: Labor’s Long Reach Creates Challenges Beyond Processing

Many significant hurdles facing food processors in 2023 can be linked to the ongoing labor crunch, while inflation continues to drive several industry trends.

Food Factory Workers
The ongoing labor crunch has manufacturers investing more in automation than ever before, as well as purchasing equipment that measure and improve efficiencies, helping to improve the overall bottom line.
Getty

Record inflation and supply chain chaos defined 2022 for food processors and the overall food and beverage industry. While inflation isn’t as high as last year, it’s still lingering, most notably at the grocery store and in foodservice, where year-over-year inflation was 4.9% in July, according to the U.S. Department of Agriculture (USDA) Consumer Price Index.

Ingredient and material availability for manufacturers remains inconsistent too, but processors have had a year to develop alternative supplier contacts and contingency plans when their primary sources can’t deliver, softening supply disruption a bit better than last year.

When it comes to labor and all its connected facets—an ever-dwindling pool of talent, unpredictable turnover rates, inexperienced staff, and more—not much has improved from last year despite a robust job market in manufacturing. Processors are more frequently turning to automation to help ease labor struggles, but the technology hasn’t arrived yet for a manufacturer to become fully automated overnight, no matter what a company’s capex budget is.

Staff shortages and inexperienced labor might also have its fingerprints on a number of troubling elements in the food industry, most notably, several high-profile food recalls over the past year. Consumers experience the front-facing aspect of recalls, but on the manufacturing side, some of these recalls could be rooted in an unstable processing workforce, where experienced employees who understand the importance of hazard analysis and critical control point (HACCP) rules, inspection, and sanitation may not be as plentiful today, and as a result, staff new to the field could be overlooking key steps that result in products going out the door that should not.Food Sorting WorkersThe labor gap in food manufacturing could have contributed to some food recalls in 2023, as newer workers with little experience executing crucial food safety protocols might be overlooking key steps before a product leaves a facility.Getty

Outside of processing plants, construction firms all over the country are in dire need of labor, while the trucking industry has a huge deficit of drivers. That can all add up to delayed deliveries and stalled projects because there aren’t enough bodies to fill open jobs, especially as older workers continue to retire. Wherever there is a shortage of supplier and logistics staff outside the four walls of a plant, it can impact what happens inside a facility.

Another side effect of workforce availability and a shortage of experience is that some companies—particularly in the difficult-to-staff meat industry—might not have done due diligence in hiring and training themselves, or might have used contract labor services that are not entirely in line with U.S. labor laws. Some of the consequences of those oversights have resulted in even more government and public scrutiny of the food and beverage manufacturing industry.

While these are some of the macro effects of the ongoing labor shortage, staffing is just one element impacting the food and beverage processing industry. Here, we’ll drill down into other key areas, and how they affect operations through to consumers at the end.

Labor Food FactoryWorkforce shortages outside of food facilities in the logistics and trucking industries can contribute to inconsistent ingredient supplies and on-time delivery to meet production schedules. The problem has been exasperated by the war in Ukraine and climate change.Getty

Inflation’s continued impact

Last year at this time, our cover story highlighted inflation, due to double-digit rates not seen since the late 1970s/early 1980s. As mentioned earlier, consumers in 2023 are dealing with lower inflation at 4.9%, and the good news is the USDA predicts it to fall further in 2024 to around 2.8%. In the meantime, food manufacturers are still dealing with price spikes and unpredictability for ingredients in the global supply chain, due in part to the war in Ukraine and climate change.

Food Inflation ShockInflation for food and beverage at grocery stores and in foodservice combined was at 4.9% as of July this year. The USDA Consumer Price Index is forecasting some relief for 2024, with inflation expected around 2.8%.GettySeveral food companies are seeing excellent top-line revenues in 2023—helped in part by continued high prices for groceries—but are not seeing their bottom lines measure up. This can be due to the cost of labor, and also production inefficiencies that can add additional expense to produce a product. Many manufacturers are turning to new equipment and the measurable data those machines produce to address their challenges. Some companies are also closing plants to centralize their supply chain and consolidate their workforce in an effort to shore up the bottom line.

An example of new equipment created to maximize savings overlooked on a production line is an adhesive melter I saw at PACK EXPO Las Vegas, used to glue cases of yogurt or other items before being shipped. In the past, an operator might not have kept tabs on how much adhesive they were using, or how much of it got overcooked and thrown out over the course of a year. However, through today’s cost-control lens, even adhesive is a budgetary item to scrutinize, so the new machine keeps track of the amount of glue used down to the gram, and only works on-demand, saving materials and energy.Grocery Inflation 2023General inflation for proteins and commodities remain elevated in 2023, while pork, poultry, seafood and eggs are seeing a drop in prices. 

One area that was booming during the pandemic and had a long tail of success afterwards is food and beverage e-commerce. However, as consumers seek bargains and reduce their spending on services this year, e-commerce grocery sales are down 7%, according to Brick Meets Click, from $7.8 billion to $7.2 billion year-over-year (YOY). “July’s [YOY] results reflect the growing financial challenges many consumers are facing today,” says David Bishop, partner at Brick Meets Click.

Another impact from inflation this year is the rapid rise of organized theft across all retail venues, including grocery stores, far beyond anything that was defined as shoplifting in recent years. The National Retail Federation’s annual Retail Security Survey shows $112 billion in losses due to theft in fiscal year 2022, up from $93.9 billion in 2021. Those numbers will likely be higher for fiscal year 2023.

Consequently, grocery stores have started locking up high-target items like ice cream and detergent behind glass cases, opening them only upon customer request. Circling back to this story’s labor theme, high-volume theft means stores not only need additional employees to oversee/open those glass cases, but also must hire extra security to protect the building and its assets. Inflation might be the excuse for retail theft, but the irony is inventory loss will be passed on to shoppers, keeping those prices high even when inflation subsides.

Plant-based food sales drop

Along with e-commerce grocery sales, another area hit by less consumer spending is the plant-based meat segment, which hasn’t reached price parity with traditional meat. As a result, consumers are currently bypassing the higher prices of plant-based meat. Some grocery stores have reacted to their slow-moving inventory by offering buy-one-get-one-free on plant-based meat products, which would have been unheard of in recent years.

Plant-Based Meat Sales 2023The past two years have seen a drop in volume sales of refrigerated alternative meat products.“Through June 2023, Circana notes the average price per pound of refrigerated plant-based meats was $8.40, up 2.7% from the year-earlier period,” says Billy Roberts, senior economist, food and beverage at CoBank, in a plant-based meat report CoBank released in August. “For animal proteins, USDA expects for all of 2023 prices of beef and veal to increase 0.7%, poultry to grow 3.1%, and pork actually to drop 2.5%.” Circana also reported in July that plant-based meat sales had dropped 7.3% since the beginning of the year.

One person I spoke to recently in the alternative meat industry mentioned off the record that if they received government subsidies like the traditional meat sector, plant-based meats would be able to reach price parity sooner and sales would be steadier, and that it’s not entirely true that consumers are suddenly uninterested in alternative meat as a food source.

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