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SunChips fiasco: a missed opportunity?

Jim Chrzan
Nov 13, 2010
Frito-Lay has pulled most of the plant-based, compostable packaging for its SunChips snack chips in response to consumer complaints that the bag was too noisy. Chrzan speculates on whether Frito-Lay could have salvaged the investment by turning the offending noise into the brand's "badge of honor."
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