Remote diagnostics: The time has come?

The promise of remote diagnostics, which would let a packaging machinery builder "fix" a customer's in-plant machine problem via a Web connection, has been talked about more than practiced thus far. A key roadblock has been the unwillingness of the IT (Information Technology) manager at a packaged goods company to let outsiders past company firewalls so that they can access the company server. Without that access, remote diagnostics is difficult at best.

Aug 19, 2007

A recent conversation with Mark Lorenz, electrical applications engineer at Conflex (www.conflex.com), suggests that IT managers may now be warming to the idea of allowing remote diagnostics to take place. Conflex is a Wisconsin maker of shrink wrap equipment.

Researched List: Engineering Services Firms

List: Digitalization Companies From PACK EXPO

Liquid Foods Innovations Report

Through the Line: Packaging and Processing

Through the Line Podcast: Sargento’s Product Development and Manufacturing Work Together

Casey Flanagan, Associate Editor with ProFood World, sits down with Rod Hogan, Senior Vice President - Innovations at Sargento to discuss how working with manufacturing from the earliest stages of development meets consumer expectations, retailer needs, and the company’s own business goals.

Scaling Natural Colors: Practical Lessons from the Lab to the Production Line

Sargento's three new innovations, Sargento Natural American Cheese, Sargento Seasoned Shredded Cheese, and Sargento Shareables.

Sargento’s Product Development and Manufacturing Work Together for New Natural Cheese

How Training can Boost Employee Engagement in Food Production

Sanitary Drum Filling System for Viscous Food Products

Liquid Foods Innovations Report

Welcome to the inaugural Packaging World/ProFood World Innovations Report on liquid food packaging, drawn from nearly 300 PACK EXPO International booth visits (Chicago, Nov. 3–6, 2024). Our editors highlight the most groundbreaking equipment and materials—supported by video demos—that promise to transform how liquid foods are processed, packaged, and delivered.

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Break out of the ordinary: see what’s new in food packaging & processing

At PACK EXPO Las Vegas you’ll see machinery in action and new tech from 2,300 suppliers, collaborate with experts and explore transformative solutions. Join us this September to experience a breakthrough in food packaging and processing.