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Anheuser-Busch operators monitor 'mirrored' lines

Packaging equipment operators on Houston's two new bottling lines evolve from 'machine watchers' to 'process monitors.'

An equipment ?center? (above) at Anheuser-Busch?s Houston, TX, brewery is equipped with six labelers. This center is positioned
An equipment ?center? (above) at Anheuser-Busch?s Houston, TX, brewery is equipped with six labelers. This center is positioned

The role of machine operators has evolved on two new "mirrored-image" lines at Anheuser-Busch's Houston, TX, brewery (see PW, Dec. '98, p. 22 or packworld.com/go/busch).

The mirrored-image concept works hand-in-hand with the Houston plant's efforts to advance the role of its workers. "We have a philosophy about how we operate," explains Michael Harding, vice president, plant operations. "We try to install equipment that is so capable that we really don't need a traditional worker sitting and watching the machine, making adjustments or responding to jams. With the equipment we have, the situation becomes more one of process monitoring. We have created a situation where operators work on the line to improve the process rather than 'chase' it."

Jeff Heitmann, project engineer, elaborates: "Before we added these lines, a filler operator's main responsibility would be keeping the machinery running, making sure there are no jams at the infeed and being the eyes of the filler.

"Now, with the advanced automation and equipment we have on these two lines, the operator not only makes sure the machinery keeps running, but also takes part in quality efforts." That includes regular inspections and documentation.

Heitmann describes how this works at the filler/crowner: "The operator pulls filled and crowned bottles off the line at fifteen- or thirty-minute intervals. We have a table set up at the line with a light source so that bottles can be held up to the light and carefully inspected. Sure, we have inspection systems that check for fill levels or obvious flaws, but they can't look at the entire bottle and say, 'This is a quality product,' like a person can. And when the check is completed, the operator uses a computer workstation to record the information. At the end of the day, if we were looking for sixteen inspections on each shift, we can see that they were executed."

Heitmann says that operators document quality at key machine stations throughout the lines, focusing on the filling, crowning/capping and labeling stations. A-B believes that involving operators gives them a stronger feeling of ownership on the line than they previously had.

The 144-nozzle Klckner KHS (Waukesha, wi) filler/crowner is a good example. Houston's bottle manager William Bill says: "It fit into our philosophy of operation because it didn't require an operator to be stuck watching the machine. Instead, the operator becomes part of the process.

"As the equipment has become more and more reliable, operators are able to monitor processes, perform quality control tasks and better maintain the cleanliness of the areas rather than just watch to make sure the equipment runs."

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