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Food Safety Culture to Prevent Recalls, Technology Implementation Strategies, and Supply Chain Traceability for PFAS at IFT First 2025

Food stakeholders shared their thoughts on the latest industry trends at IFT First in Chicago, including strategies to maximize return on new technology, and the importance of addressing chemical contaminants like PFAS in food.

Food professionals shared insights on topics ranging from digitalization and food safety to attracting younger workers at IFT First in Chicago.
Food professionals shared insights on topics ranging from digitalization and food safety to attracting younger workers at IFT First in Chicago.
ProFood World

Food industry players gathered in Chicago for the Institute of Food technology's IFT First event and expo July 12-16, driving conversation around several of the industry's key issues. Read some highlights from the show below, including technology and digitalization strategies, shelf life best practices, and attracting Gen Z to the food and beverage workforce. 

Mikael Bengtsson of Infor (left) and Michael Warter of Ruiz Foods (right)Mikael Bengtsson of Infor (left) and Michael Warter of Ruiz Foods (right)ProFood WorldA "start with the end" approach to technology implementation

Technology for technology’s sake can be the downfall of a food producer’s automation or digitalization project.

Michael Warter, Chief Information Officer at frozen Mexican food producer Ruiz Foods, explained this dynamic as he spoke along with Mikael Bengtsson, Industry & Solution Strategy Director at Infor, at the IFT First event Monday. He encouraged food and beverage manufacturers to “start with the end” when implementing a new piece of technology, focusing on the business case behind the change.

“It’s amazing in these projects, how sidetracked we get. Something might sound cool, but it has nothing to do with helping us better achieve the business case, and we’re spending hours burning dollars on it, and it’s really not relevant. So, I think it’s important to understand what you’re trying to achieve,” said Warter.

To further ensure a new piece of technology reaches its full potential, it’s also important to bring team members on board, explained Warter. If operators don’t properly understand the benefits of a new digital tool, they may decide to revert to the old process.

On the other hand, “If you can explain to people why what they’re doing is going to be better for the company, even if it’s more work for them, they will get more engaged,” said Warter. “If they understand how it fits into the bigger piece to benefit the company, it’s really exciting.”

Engaging workers to support food safety culture

Peter Begg of Lyons Magnus (left) and Lone Jespersen of Cultivate SA (right)Peter Begg of Lyons Magnus (left) and Lone Jespersen of Cultivate SA (right)ProFood WorldHuman error is a root cause of food safety issues resulting in recalls, but company culture may be a solution that changes this narrative.

Peter Begg, Chief R&D/Quality/Food Safety Officer at Lyons Magnus discussed this as he spoke on a panel on food recalls at the event Tuesday. He explained that corrective action needs to go beyond retraining and seek true comprehension. 

“It’s how you are engaging the people so that the person on third shift is doing the right thing when no one is watching,” Begg said. “I heard a long time ago that with food safety culture, you need to see it, you need to hear it, and eventually you'll feel it. The see and hear are fairly easy. But, for those of us who've been in hundreds of food plants over the course of their career, you know a strong culture when you walk into it. It's not just the cleanliness, but the plant manager talks about food safety, the plant manager comes out and engages you."

Consumer complaints as constructive feedback for shelf life

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